Studio28 Creatives, Inc.
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Unprofessional, unfriendly and poor service
Very unprofessional and unfriendly. We arrived at the prenup location they didn’t even greet us nor smile at us. On our wedding day, they arrived 3-hour late. It’s almost a year since our wedding and we haven’t received our wedding album and picture frame. We didn’t even receive the edited/enhanced photos up until now. Our package includes drone shots on the wedding day and we didn’t had it. Our package also includes raw photos but they still charged us for it. We’ve been following up the enhanced photos, photo album and picture frame again and again and they are just ignoring us.
– Liars- they told us to buy their specific package because they will use drones to give us drone shot otd. Lo and behold, they only used stock file.
– Unprofessional – we found out the night before our day that they are crowd sourcing for photographers nearby who are free to shoot for our day. Its very disappointing because WE BOOKED THEIR GROUP AHEAD OF TIME –MONTHS PRIOR OUR DAY. We also have a group chat for a day to day update. They respond whenever they want to.
On the same day, as expected, the photographers they assigned were not oriented with what to do and what are our package inclusions.
– Poor Quality of “Enhanced Photo” – very disappointing to receive photos adjusted with seems only the brightness and contrast. We payed for what they asked and yet receiving very poor quality of photos.
– Package inclusions not received / met – aside from drone shots we were promised, we were also promised of the wedding album and a frame. up until now nothing was given. when we followed up, they are even asking us copy of raw files if we have so they could do the album . VERY DISAPPOINTING
NOT RECOMMENDED TEAM.